Carol Raphael is a nationally recognized expert on health care and workforce issues. She served as the Chair of the Board of Directors of AARP and CEO and President of the Visiting Nurse Service of New York, the largest non-profit home health agency in the US. She has held an executive position at Mt. Sinai Medical Center and was an Executive Deputy Commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in NYC.

She serves as a Director on numerous Boards including the Primary Care Development Corporation, the Medicare Rights Center, the Scan Foundation, the New York eHealth Collaborative, Commonwealth Care Alliance, Henry Schein, Inc., Kaiser Permanente School of Medicine, and the RAND Health Advisory Board. She has been appointed to many commissions including the Medicare Payment Advisory Commission, the Federal Bipartisan Commission on Long Term Care, and the Age Friendly Commission. She was a member of New York State Governor Cuomo’s Medicaid Redesign Team.

She is the Chair of the Long-Term Quality Alliance, an alliance of payers, providers, consumers and policymakers working to strengthen and better integrate the Long Term Services & Supports system. Ms. Raphael was 2012 Advanced Leadership Fellow at Harvard.